Free shipping on orders $85+ | Free returns & exchanges

Undersummers Happiness Guarantee

We want you to love your Undersummers clothing and undergarments and be comfortable in them all day long. If your first purchase of a Shortlette or Undersummers undergarment doesn’t quite fit right, we will send you one free replacement in the size and style we recommend based on your measurements. *Offer excludes Undersummers Clearance or Final Sale Items.

Pre-paid returns (USA only): Simply send back your items for return with your prepaid return label. Only unworn garments - clean and new with hang tags intact - will be accepted. We do apply returns to the tender it was purchased. A record of sale is required, so please have your order number ready. Gift card returns will be issued back to a gift card.


  • Items ineligible for return/refund/exchange:
  • Gift Cards
  • Grab Bag/Mystery Items
  • Clearance Items (Final Sale)
  • Free Gifts
  • Worn garments or items not in original condition
  • Garments over 30 days old

Click here to learn more about Undersummers Returns

Need Help?

If you have any questions or need further assistance with your return, please do not hesitate to reach out to our friendly customer service team. We're here to ensure your shopping experience with us is nothing short of exceptional.