Happiness Guarantee
We want you to love your Undersummers undergarments and be comfortable. If your first purchase of a Shortlette or Undergarment isn’t quite right, we will send you one free replacement in the size & style we recommend based on your measurements. *Offer excludes Clearance or Final Sale Items.
Pre-paid returns (USA only): Simply send back your items for return with your prepaid return label, only unworn garments (clean & new with hang tags intact). We do apply returns to the tender it was purchased, record of sale is required (order number). Gift card returns will be issued back to a gift card.
Exclusions:
- Items ineligible for return/refund/exchange:
- Gift Cards
- Grab Bag/Mystery Items
- Clearance Items (Final Sale)
- Free Gifts
- Worn garments or items not in original condition.
- Garments over 30 days old.
