Happiness Guarantee

We want you to love your Undersummers undergarments and be comfortable.  If your first purchase of a Shortlette or Undergarment isn’t quite right, we will send you one free replacement in the size & style we recommend based on your measurements.  *Offer excludes Clearance or Final Sale Items.

Pre-paid returns (USA only): Simply send back your items for return with your prepaid return label, only unworn garments (clean & new with hang tags intact). We do apply returns to the tender it was purchased, record of sale is required (order number). Gift card returns will be issued back to a gift card.

Exclusions:

  • Items ineligible for return/refund/exchange:
  • Gift Cards
  • Grab Bag/Mystery Items
  • Clearance Items (Final Sale)
  • Free Gifts
  • Worn garments or items not in original condition.
  • Garments over 30 days old.

Click here to learn more about Undersummers Returns