Undersummers Happiness Guarantee

We want you to love your Undersummers clothing and undergarments and be comfortable in them all day long. If your first purchase of a Shortlette or Undersummers undergarment doesn’t quite fit right, we will send you one free replacement in the size and style we recommend based on your measurements. *Offer excludes Undersummers Clearance or Final Sale Items.

Pre-paid returns (USA only): Simply send back your items for return with your prepaid return label. Only unworn garments - clean and new with hang tags intact - will be accepted. We do apply returns to the tender it was purchased. A record of sale is required, so please have your order number ready. Gift card returns will be issued back to a gift card.

Exclusions:

  • Items ineligible for return/refund/exchange:
  • Gift Cards
  • Grab Bag/Mystery Items
  • Clearance Items (Final Sale)
  • Free Gifts
  • Worn garments or items not in original condition
  • Garments over 30 days old

Click here to learn more about Undersummers Returns

Need Help?

If you have any questions or need further assistance with your return, please do not hesitate to reach out to our friendly customer service team. We're here to ensure your shopping experience with us is nothing short of exceptional.

OUR MISSION

Our mission is to create cute, anti-chafing clothes to help women love wearing dresses and, more importantly, their bodies. Dresses are feminine, pretty, and a mood booster, yet so many women avoid wearing dresses altogether because the chafing is too uncomfortable. We don't want you to avoid your desired look. We want you to feel confident! That’s why we offer our fabulous Shortlettes®️ to make wearing dresses possible.

INSPIRATION

Undersummers Shortlettes were created for CarrieRae's personal need for comfortable thigh protection. In 2011, while she was working as a teacher, CarrieRae’s beautiful thick thighs rubbed and she needed a comfortable solution. Pants are blazing hot in the Houston spring and summer months, cut-off nylons roll up on you, and shorts are not always acceptable to wear to work, so she was left with capris and dresses. Her thighs did not support wearing dresses; thigh chafing was too uncomfortable. She needed an anti-chafing underwear solution that would support her desire to wear dresses. That’s when the idea was born and her Undersummers brand was made. CarrieRae created the solution to her problem: The Original Lace Shortlette®️, something to wear that was a single layer, the legs stayed put and was comfy and pretty.